Knowledgebase

CSR/Private Key
The file extensions .CRT and .CER are interchangeable. If your server requires that you use the .CER file extension, you can change the extension by following the steps below: STEPS TO GET CER/CRT CERTIFICATE * Double-click on the yourwebsite.crt fil...
CSR Code has important standards that must be followed, different CAs (Certification Authorities) have own rules and restrictions. Here are the most known issues that you may face. KNOWN ISSUES * NOT allowed characters in the CSR: # ~ ! $ @ % ^ * & (...
Use GoGetSSL(tm) Online CSR decoder [https://gogetssl.com/online-csr-decoder/] to verify your Certificate Signing Request (CSR) contains the correct information and no possible errors found. Paste your CSR code in the box of decoder. CSR should be provide...
CSR code (Certificate Signing Request) requires to apply for an SSL certificate. CSR is a message sent from an applicant to a certificate authority (CA). This is widely using in Secure Sockets Layer (SSL) registration, Transport Layer Security (TLS) activ...
We never had your Private Key. The Private Key is generated on the Hosting web server or Using Online CSR generators together with CSR as a pair and should be saved by you in a safe place. The only way to fix the situation if you lost it, is to generate n...
Key mismatch error. According to the error, your private key does not match the certificate and it's causing the issue. The best route would be to reissue your SSL certificate with a new pair of CSR/Private key and reinstall it on your server. It's absolu...