Once you have placed a new order via the Client area, it will have "Incomplete" status, as it requires passing SSL generation process. Orders via API/reseller modules do not have such status, as you will fill all that information on resellers/partners side.
Incomplete SSL
- Login to client area: https://my.gogetssl.com
- Go to "SSL Certificates", find your order and click the "Details" button
- Click to "Generate certificate" button and generation process will start
- The First step will require to submit CSR Code and to select order type: New/Renew. You can use our online tool to generate CSR for your domain. Please save outcome codes, as you will need private key later, to install certificate files to the server.
- The Second step requires selecting a Domain Validation method
- Next steps may require Personal information or Business information, depends on the SSL Certificate type.
- You will receive validation email and next instructions once generation completes
Incomplete CPAC or CodeSigning certificate
- Login to client area: https://my.gogetssl.com
- Go to "SSL Certificates", find your order and click the "Details" button
- Click to "Generate certificate" button and you will be redirected to Vendor's order form
- You would receive a unique order number once the form filled
- Pass that order number to us via support ticket and verification would starts